×

WHATSAPP QUALITY RATING

What is the WhatsApp Quality Rating?The WhatsApp Business API clients’ Quality Rating shows the message quality that your customer received in the past 24 hours. It also depicts how well your WhatsApp Broadcast/Campaigns are performing. There are three different quality states:1. Green: High Quality2. Yellow: Medium Quality3. Red: Low QualityTo...

WHATSAPP BROADCAST LIMITS

Is there any limit to the number of broadcast messages to be sent?You can send Unlimited number of Messages to Unlimited number of Users using Chati.chat. But, here's the thing!To send messages to an unlimited number of users, you need to reach the Max Tier Limit. There are basically four...

DISPLAY NAME RULES

What is a display name?The display name is the name that your users can see once they open your WhatsApp Business API account profile. It is similar to any name we assign for our WhatsApp Apps.How to select a Display Name?The Display Name should have a relationship with your business...

Steps to use phone number that has been registered with Whatsapp Business before

To apply for WhatsApp API Verification, you must use a number that does not have an account on any WhatsApp apps.You can use a phone number that is already registered in the Android, iPhone, or Business application versions of WhatsApp.However, to register this phone number on WhatsApp Business API, you...

WHATSAPP BROADCASTING RULES

Can I send Promotional WhatsApp Broadcast to my audience?Since October 2021, WhatsApp allows businesses to send all messages including Promotional & Offer Messages. This includes Transactional, Non-transactional, Notifications, Updates and Follow Up Messages.We have got various Template Messages approved for our clients, do check out those Sample Promotional Template Messages...